Shift Lead - Food - Tring Simply Food

Work Pattern:

Week 1:

Sunday: 10:00-18:00
Tuesday: 15:00-23:00
Wednesday: 15:00-23:00
Thursday: 15:00-23:00
Friday: 15:00-23:00

Week 2:

Monday: 15:00-23:00
Tuesday: 15:00-23:00
Thursday: 15:00-23:00
Friday: 15:00-23:00
Saturday: 15:00-23:00

Under 18 disclaimer 
This job role involves working late nights and this means we can’t consider
applications from anyone under the age of 18. This is to comply with the
relevant health and safety legislation and to keep our colleagues safe in the
workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours
worked between 22:00-06:00.

Purpose of the Shift Lead role:

* To lead the fill operation delivering a salesfloor that is ready to trade,
taking operational responsibility for coordinating resource to Serve, Sell
and Fill. and to lead the floor in the absence of the Colleague Manager
* Coordinate resource to deliver the operational tasks during the fill
operation and in the absence of the Colleague Manager
* Lead the fill operation, coaching colleagues on One Best Way and driving
productivity in readiness for store opening
* Allocate resource effectively to deliver a quick payment experience
* Enable all daily operational processes to be implemented efficiently across
their area of the store, at the correct times
* Coordinate the team to deliver a clean, safe and well-presented store
* Play their part in creating a great team atmosphere that is inclusive of
everyone
* Role model great Customer Service
* Role model the M&S behaviours and Colleague Expectations across the store
* Support Colleague Managers by sharing observations of colleagues to help
deliver high performance and recognise great colleagues
* Support nearby stores if operationally required
* Responsible for being a key holder and answering call outs as required
* Responsible for tasks related to the opening and closing of the building,
including receipt of vehicles, temperature controls, logging operational
issues with relevant Helpdesks, cash handling and TSL compliance in
peripheral hours.


This is a frontline role, not for the faint-hearted. But for those who are ready
to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take
Your Marks and apply today.

 


M&S is ready to push boundaries to lead the industry into a greener, speedier,
more inspiring digital era. That’s why we’re revolutionising how we work and
offering our most exciting opportunities yet. There’s never been a better time
to be part of our team.


Marks & Spencer aims to be an inclusive organisation, trusted and admired by our
colleagues, customers and suppliers. Join us and make an immediate impact. We
are committed to an active Inclusion, Diversity and Equal Opportunities Policy,
which starts with our recruitment and selection process and we are happy to talk
smart/flexible working. 

Retail: The sweeping innovations we’re rolling out at M&S will define a new era
of retail. And we want you to help us introduce them to our customers. There’s
never been a more exciting time to join M&S!


We’ve embarked on a business transformation and are looking for people who are
thrilled by the challenge of introducing innovative, new experiences to the
retail world – and surprising every single customer with reasons to shop in our
stores and online - day in, day out. 


By embracing our digital tools to enhance the customer experience and remaining
adaptable – both to the needs of our customers and our retail business – you’ll
live and breathe our approach to sales and service and will ensure every time is
just as special as the next.