Service Advisor

Description
Description

Join a Team That's Growing.

Better Collision Centers has been serving Bluffton for two years, and we're looking for a Service Advisor who knows that this job is about people, not just paperwork.

We need someone who earns trust naturally, communicates clearly, and takes ownership of every customer's experience from start to finish.

If you're the kind of person customers remember by name, keep reading.

The Role

You own the repair from keys to keys, from the moment a customer drops off their vehicle to the moment you hand the keys back.
Build real relationships with customers and keep them informed throughout the repair
Coordinate with technicians to keep production moving
Delegate work orders and ensure repairs stay on schedule
Order parts and manage supplements
Handle estimates, authorizations, and documentation
Deliver vehicles back to customers with confidence
This role is equal parts relationship builder, communicator, and coordinator. You're the person who makes sure nothing falls through the cracks, and the face customers trust.

What We're Looking For
Experience in collision repair, automotive, or customer service
A natural relationship builder. Someone customers and coworkers want to work with
Strong communication skills, with customers and technicians
Organized, detail-oriented, and able to juggle multiple repairs at once
Familiarity with CCC One, Mitchell, or similar estimating systems preferred
Someone who takes ownership and follows through
Pay & Benefits
Base pay plus incentives
Paid weekly
Up to 14 days PTO annually (prorated in first year; available after 90 days)
1 Floating Holiday upon hire
Health, dental, and vision insurance
Voluntary life insurance
Short-term and long-term disability
Growth opportunities. This company is expanding fast
Our Core Values
Culture-First Excellence. Trust, transparency, accountability.
Continuous Growth & Innovation. Standing still is not an option.
Operational Agility. Flow beats hurry.
Relentless Quality & Safety. No shortcuts. Ever.
Empowered Team Ownership. We rise by lifting each other.
Career Path

Service Advisors can grow into Office Manager or General Manager roles as they develop their skills and industry knowledge.

Ready to join a growing team? Apply now!
Requirements
Requirements
High school diploma or equivalent
Must be able to work in a fast-paced shop environment
Valid driver's license