Scheduling Specialist - Remote after training

RAYUS now offers DailyPay! Work today, get paid today!

 

RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are
challenging the status quo by shining light on radiology and making it a
critical first step in diagnosis and proper treatment. Come join us and shine
brighter together! As a Scheduling Specialist, you will be responsible for
providing services to patients and referring professionals by answering phones,
managing faxes and scheduling appointments.

Remote after training.

This is a Full-Time position working 11:30am-8:00pm.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

(85%) Scheduling Activities

1. Answers phones and handles calls in a professional and timely manner
2. Maintains positive interactions at all times with patients, referring
offices and team members
3. Schedules patient examinations according to existing company policy
4. Ensures all appropriate personal, financial and insurance information is
obtained and recorded accurately
5. Ensures all patient data is entered into information systems completely and
accurately
6. Ensures patients are advised of financial responsibilities, appropriate
clothing, preparation kits, transportation and/or eating prior to
appointment
7. Communicates to technologists any scheduling changes in order to ensure
highest level of patient satisfaction
8. Maintains an up-to-date and accurate database on all current and potential
referring physicians
9. Handles overflow calls for other centers within market to ensure
uninterrupted exam scheduling for referring offices
10. Provides back up coverage for front office team members as requested by
supervisor (i.e., rest breaks, meal breaks, vacations and sick leave)
11. Fields 1-800 number calls and routes to appropriate department or associate
(St. Louis Park only

(10%) Insurance Activities
1. Pre-certifies all exams with patient's insurance company as required
2. Verifies insurance for same day add-ons
3. Uses knowledge of insurance carriers (example Medicare) and procedures that
require waivers to obtain authorization if needed prior to appointment

(5%) Other Tasks and Projects as Assigned
Qualifications

Required:

1. High school diploma, or equivalent
2. Microsoft Office Suite experience
3. Proficient with using computer systems and typing
4. Able to handle multi-level phone system with a high volume of calls at one
time

Preferred:

1. One (1) year customer service experience
2. Medical terminology and previous clinical business office experience
3. Bilingual


RAYUS is committed to delivering clinical excellence in communities across the
U.S., driven by our passion for and superior service to referring providers and
patients. RAYUS Radiology is built on our brilliant medicine, brilliant team,
brilliant technology and services - all to provide the highest level of patient
care possible.

 

We bring brilliance to health and wellness. Join our team and shine the light on
Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled.

 

We offer benefits (based on eligibility) including medical, dental and vision
insurance, 401k with company match, life and disability insurance, tuition
reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many
more! Visit our career page to see them all www.rayusradiology.com/careers
[http://www.rayusradiology.com/careers].

 

Machine generated alternative text: DAILYPAY AVAILABLE dailypay. Apply today!

 

DailyPay implementation is contingent upon initial set-up period.