Descrição da Vaga
POSITION SUMMARY
Assist in the management of rooms inventory to maximize cluster rooms revenue as
well as maintain accurate reservation system information. Assist in the
preparation of the agenda and other supporting documents for sales strategy
meetings. Assist in managing room authorizations, rates, and restrictions,
including communicating with rate restrictions and strategy to properties.
Assist with account diagnostics and monitoring transient and group inventory to
ensure straight-line availability. Assist in the implementation of hotel sales
strategies in the reservation and inventory systems. Escalate technical
questions relating to the reservations and property management systems to the
correct support desk in a timely manner. Monitor the compliance with and
participation in Company promotions and eCommerce channels.
Follow all company policies and procedures; ensure uniform and personal
appearances are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Welcome and acknowledge all guests
according to company standards; anticipate and address guests’ service needs;
thank guests with genuine appreciation. Speak with others using clear and
professional language; answer telephones using appropriate etiquette. Develop
and maintain positive working relationships with others; listen and respond
appropriately to the concerns of other employees. Comply with quality assurance
expectations and standards. Read and visually verify information in a variety of
formats; move, lift, carry, push, pull, and place objects weighing less than or
equal to 10 pounds without assistance; stand, sit, or walk for an extended
period of time. Perform other reasonable job duties as requested.
PREFERRED QUALIFICATIONS
Education: High School diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity
employer, welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued and
celebrated. Our greatest strength lies in the rich blend of culture, talent, and
experiences of our associates. We are committed to non-discrimination on any
protected basis, including disability, veteran status, or other basis protected
by applicable law.
EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager,
the service delivery of a world-class luxury hotel, and the global reach of
Marriott International to create an entirely new experience in the world of
hospitality. EDITION delivers the best of both worlds in a delicate balancing
act – polish with personality, perfectionism with individualism, and comfort
with charisma and charm. The brand targets sophisticated, knowledgeable
consumers who understand quality, originality, design, and service excellence,
but who want it without limitations – breaking the bounds of convention and
demanding an attitude and a feeling wrapped in a package that showcases the
exceptional.
But to create this magical experience, we need you. We are looking for outgoing,
authentically amazing people who are looking for a place to work that inspires
them, challenges them and makes them proud to come to work. A place where
service comes from the heart, not from a handbook. A place that delivers a
never-ending theatrical performance that continuously delights and enchants each
and every one of our guests.
We invite you to join us today. In joining EDITION, you join a portfolio of
brands with Marriott International. Be where you can do your best work,
begin your purpose, belong to an amazing global team, and become the best
version of you.
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