Receptionist

Description
Job Title: Receptionist - Live Urgent Care
Hours: Full Time

About Live Urgent Care
Live Urgent Care is committed to providing high-quality, patient-centered healthcare in a fast-paced, professional environment. Our mission is to deliver exceptional care while ensuring a positive experience for every patient. We are seeking a friendly, organized, and highly motivated Receptionist to join our team and contribute to our growing success.

Position Overview
As a Receptionist at Live Urgent Care, you will be the first point of contact for our patients. You’ll play a crucial role in ensuring a smooth and efficient office operation by performing a variety of administrative tasks, from managing patient registration to handling phone inquiries. If you enjoy working in a dynamic, team-oriented environment and providing exceptional customer service, we encourage you to apply!

Key Responsibilities
Greet patients warmly and assist with check-in/check-out processes
Answer phone calls and direct inquiries to the appropriate departments
Register patients, verify insurance, and collect payments
Maintain patient records with accuracy and confidentiality
Schedule appointments and manage the office calendar
Assist medical staff with various administrative tasks as needed
Ensure the office environment remains clean, organized, and welcoming
Handle patient concerns with empathy and professionalism
Collaborate with team members to ensure excellent patient care and operational efficiency
Why Join Us?
Competitive pay with performance-based incentives
Opportunities for growth and advancement
Comprehensive benefits package (health, dental, vision, and more)
Supportive and friendly work environment
Training and development opportunities to enhance your skills
Paid time off and paid holidays
If you’re looking for a rewarding career with an organization that values patient care and teamwork, apply today to join the Live Urgent Care family!
Requirements
EDUCATION:
Proven experience in a medical office setting, either as a Medical Receptionist or in an administrative role.
High School diploma required.

EXPERIENCE AND QUALIFICATIONS:
Excellent verbal and written communication skills.
Strong knowledge of insurance aspects such as copay, coinsurance, deductible, etc.
Proficient in using computer systems and electronic medical records (EMR), with Athena and Solv being a plus.
Strong organizational and multitasking abilities.
Ability to work in a fast-paced environment and handle high patient volumes.

KNOWLEDGE AND SKILLS:
Understanding of medical terminology and EMR systems.
Strong communication and interpersonal skills.
Excellent attention to detail and ability to thrive in a fast-paced environment.
Ability to work independently or as part of a team.
Proficient with common PC applications, including Internet, Email, and Microsoft Office.
Excellent customer service skills.
Ability to multitask, prioritize, and manage time effectively.
Exceptional verbal and written communication skills.

PHYSICAL DEMANDS:
Occasionally required to sit.
Occasionally required to walk.
Occasionally required to reach with hands and arms.
Occasionally required to lift moderate weights (25-50 pounds).
Finger dexterity required.
Hand coordination required.
The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of their job.