Phlebotomist (Helwan)

Job objective
Care for plasma donor during plasmapheresis activity through successful donor and instrument set-up, through successful collection process, and then successfully disconnect donor and complete initial processing unit of plasma unit. The employee maintains equipment and environment to assure a successful donor outcome and maintains professional and positive attitude to promote a calm and professional environment for the potential donor.
Key responsibility
- Assists in determining the suitability of donors to undergo plasmapheresis prior to venipuncture.
- Responds to and assists with handling donor reactions in accordance with guidelines
- Monitors donor and equipment to ensure health of donors and quality of product.
- Sets up, disconnects and operates the automated plasmapheresis machines including response and evaluation of all autopheresis troubleshooting displays, documentation of exceptions, etc.
- Ensures the proper calibration and maintenance of autopheresis machines and associated equipment.
- May be trained to repair plasma equipment.
- Disconnects and disposes of all contaminated disposable equipment.
- Ensures proper cleaning of equipment and work area between donors.
- Maintains accurate and thorough documentation of production records.
- Ensures donor confidentiality.
- Builds rapport with donors to ensure overall customer satisfaction with the center to support long-term donation.
- Learns and maintains thorough familiarity and compliance with all local competent authority regulations.
- Standard Operating Procedure Manual, Current Good Manufacturing Practice (cGMP) and internal company procedures.
- Reports all unsafe working situations or conditions to area lead, supervisor or manager.

Academic experience required
Nurse or Health Technical Institute graduate or equivalent.

Professional experience required
- 1 years of clinical experience.
- Experience with plasma or whole blood, and with cGMP regulated environment preferred.

Computing skills
- MS Office knowledge preferred but not required.

Personal skills
- Communication and customer service skills.
- Organized and able to manage time effectively.
- Ability to work within a highly regulated, labor intensive, fast paced medical environment.
- Ability to understand and follow SOPs and protocols.

Languages
Written and spoken English and Arabic.