Payment Lifecycle Analyst

Are you ready to make an impact in the world of digital payments? Join our team
where your analytical prowess and problem-solving skills will help shape the
future. We offer a stimulating environment with opportunities for constant
learning and expanded responsibilities.

As a Payment Lifecycle Analyst within Payments Operations, you will play a
pivotal role in ensuring the smooth transfer of funds between various parties
while enhancing our payment operations framework. You will leverage your
knowledge of automation technologies and systems architecture to process
payments across various products and parties. Your responsibilities include
identifying and resolving issues, making decisions guided by established
practices, and contributing to short-term operational goals. You will engage
with stakeholders, manage projects, and spur continuous improvement initiatives,
building strong working relationships with internal lines of business. Your
ability to understand and apply cybersecurity controls, anti-fraud strategies,
and data analysis techniques will be key to your success in this role.

Job responsibilities
* Utilize independent judgment and technical expertise to resolve exceptions
and enhance control environments for technical, financial, and operational
processes.
* Conduct research and data analysis to address non-routine payment lifecycle
issues and ensure accurate, timely fund transfers across various products.
* Define project requirements and metrics using process models, and lead or
contribute to process optimization initiatives to improve quality and
customer experience.
* Apply knowledge of systems architecture and automation technologies to
support process optimization and build effective relationships with
stakeholders and teams.
* Coach, train, and mentor team members to uphold high service standards and
serve as an escalation point for junior team members.

Required qualifications, capabilities, and skills
* Advanced knowledge of global payment processing operations and systems
architecture to support operational efficiency and change management.
* Proficiency in data analysis techniques to interpret and communicate insights
for informed decision-making with senior stakeholders.
* Commercial and growth mindset to adapt to fast-paced environments and new
business initiatives, with strong interpersonal and communication skills.
* Understanding of cybersecurity controls and anti-fraud strategies to protect
information and systems, and ability to navigate dynamic environments with
evolving priorities.
* Familiarity with continuous improvement methodologies and design-thinking
techniques to drive continuous improvement initiatives.
* Fluent spoken and written English and Spanish

Preferred qualifications, capabilities, and skills
* German, Dutch, Italian and French speaker is a plus
* Knowledge of some automation tool or basic coding skills
* Experience with operations, controls and problem solving related to Payments,
Cash, Treasury Operations.
* Experience in global payments and understanding of accounting and money
movement processes.


J.P. Morgan is a global leader in financial services, providing strategic advice
and products to the world’s most prominent corporations, governments, wealthy
individuals and institutional investors. Our first-class business in a
first-class way approach to serving clients drives everything we do. We strive
to build trusted, long-term partnerships to help our clients achieve their
business objectives.

  
We recognize that our people are our strength and the diverse talents they bring
to our global workforce are directly linked to our success. We are an equal
opportunity employer and place a high value on diversity and inclusion at our
company. We do not discriminate on the basis of any protected attribute,
including race, religion, color, national origin, gender, sexual orientation,
gender identity, gender expression, age, marital or veteran status, pregnancy or
disability, or any other basis protected under applicable law. We also make
reasonable accommodations for applicants’ and employees’ religious practices and
beliefs, as well as mental health or physical disability needs. Visit our FAQs
[https://careers.jpmorgan.com/us/en/how-we-hire/faqs] for more information about
requesting an accommodation.

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking,
markets, securities services and payments. Corporations, governments and
institutions throughout the world entrust us with their business in more than
100 countries. The Commercial & Investment Bank provides strategic advice,
raises capital, manages risk and extends liquidity in markets around the world.