Descrição da Vaga
ABOUT US
Nu is one of the largest digital financial platforms in the world, with more
than 127 million customers across Brazil, Mexico, and Colombia. Guided by our
mission to fight complexity and empower people, we are redefining financial
services in Latin America and this is still just the beginning of the purple
future we're building.
Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary
technology, data intelligence, and an efficient operating model to deliver
financial products that are simple, accessible, and human.
Our impact has been recognized by global rankings such as Time 100 Companies,
Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit
our institutional page https://international.nubank.com.br/careers/
[https://international.nubank.com.br/careers/]
ABOUT THE ROLE
As an Operational Risk Specialist with global scope, you will own and evolve
Nubank’s operational risk framework across all geographies. This is a second
line of defense role: you design the methodology, set the standards, and ensure
regional teams and first-line stakeholders execute against them consistently.
You are not the person running assessments in each market, you are the one
defining how they are run everywhere.
Nu’s ongoing international expansion continuously adds new geographies,
products, and regulatory contexts to the operational risk landscape. This role
is the foundation of our ability to maintain a rigorous, consistent, and
scalable op risk framework globally, and to bootstrap it effectively in every
new market we enter.
YOU'LL BE RESPONSIBLE FOR
* Owning the global operational risk framework and methodology, setting the
standards that local teams follow across all active markets and regulatory
contexts.
* Defining and updating methodological guidelines, acting as the reference
point for framework interpretation and application across geographies.
* Bootstrapping the op risk framework in new markets as Nu expands
internationally, translating global methodology into local regulatory
contexts.
* Coordinating with Business Control Officers and 1LoD stakeholders across all
geographies to drive RCSA cycles, consolidate results, and provide
independent review and challenge.
* Conducting independent oversight of operational risk data, RCSA submissions,
and control environments across all BUs and geographies, without formal
authority over the teams being assessed.
* Overseeing the identification, classification, and follow-up of operational
risk incidents globally, ensuring root causes are investigated and corrective
actions tracked to closure.
* Evaluating operational risk implications of new products, features, and
processes at a global level, partnering with product and technology teams to
integrate risk mitigation from the start.
* Preparing executive and Board-level reports on the global operational risk
posture, and supporting regulatory interactions across multiple
jurisdictions.
WE ARE LOOKING FOR A PERSON WHO HAS
* Solid experience in Operational Risk Management in the financial services
industry, with familiarity with risk frameworks.
* A generalist risk profile: comfortable covering a broad op risk scope across
products, technology, and compliance, rather than being narrowly specialized
in a single segment.
* Strong second line of defense mindset: able to challenge, govern, and provide
independent oversight without owning execution, and comfortable operating
without formal authority.
* Exceptional stakeholder management skills: able to align and influence 1LoD
teams across multiple geographies, drive methodology adoption, and navigate
cultural and regulatory differences.
* Analytical and data-driven: able to synthesize cross-geo risk data, identify
patterns and inconsistencies, and translate findings into clear executive
communication.
* Self-driven, ownership-oriented, and genuinely motivated to challenge the
status quo, you thrive when the playbook doesn't exist yet and don't wait to
be told what to improve.
* Advanced English and hands-on experience with AI tools and automations, going
beyond basic usage to design workflows or build solutions that reduce manual
work at scale.
Location for this opportunity (City, Country)
* São Paulo, Brazil
OUR BENEFITS
Chance of earning equity at Nubank
Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
Public Transportation Commuting Benefit (Vale-Transporte)
NuCare – Psychological, Financial and Legal Assistance Program
Life Insurance
Medical Plan
Dental Plan
NuLanguage – Language Course Program
Nucleo - Our learning platform of courses
Extended Parental Leave
Daycare Allowance
Parental Consultancy
Work-from-home Allowance
Gym Partnerships
30 days of paid vacation
Relocation Assistance Package, if applicable
WORK MODEL FOR THIS ROLE
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least
twice a week, on strategic days designed to maximize team connection and
collaboration. For more details, visit
https://building.nubank.com/nu-hybrid-work-model/
[https://building.nubank.com/nu-hybrid-work-model/]
Explore how we build technology at Nubank:
🔗 https://building.nubank.com.br/building.nubank.com.br
[http://building.nubank.com.br] ↗
🎥 https://www.youtube.com/@building.nubankyoutube.com/@building.nubank
[http://youtube.com/@building.nubank] ↗
🎧 Listen to our stories on Spotify
[https://open.spotify.com/show/4hAJnAkYKXl42hLXa4LmVQ] ↗
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