Lead QA Engineer - IT

Company Description
IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.
At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.
We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.
By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.
We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.
If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.
Job Description
We are looking for a Senior Quality Assurance Engineer to join our ERP Applications team (THOR), supporting the internal IFS ERP landscape running on IFS Cloud.
This role is focused on ensuring high-quality delivery of customizations, service updates, and release updates in a live enterprise ERP environment used within IFS. The key objective is to achieve full IT testing coverage of business-critical flows used across IFS functions.
You will work closely with business stakeholders, ERP functional consultants, and engineering teams to understand real business processes and validate how they are executed within the system. This includes ensuring that end-to-end business scenarios and transactions are fully tested and reliable.
In addition, you will play a key role in driving automation of testing for service and release updates, ensuring consistent and efficient validation of changes introduced through IFS Cloud updates.
This is a unique opportunity to work in an environment where IFS operates as its own customer, giving you exposure to real-world enterprise usage at scale.
Key Responsibilities
Design and execute test strategies for ERP customizations, service updates, and release cycles
Understand and validate end-to-end business processes and transactions across ERP domains
Work closely with business users to identify critical business flow scenarios and ensure full test coverage
Perform functional, integration, and regression testing across Supply Chain, Finance, CRM, Projects, Procurement, and Sustainability
Ensure complete regression coverage for all service and release updates
Drive automation of testing for release cycles (API + UI)
Perform API testing using Postman or similar tools
Contribute to CI/CD pipelines and continuous testing practices
Leverage AI tools / copilots to improve test automation and efficiency
Manage testing activities and work tracking using JIRA within Agile teams
Support a multi-assignment delivery model, handling multiple concurrent change streams
Track, manage, and report defects to support release readiness and production stability
QA & Technical Skills
Hands-on experience in:
Manual testing and functional automation (API + UI)
Regression testing in release-driven environments
API testing (Postman or similar tools)
Working with CI/CD pipelines
Basic programming knowledge in Java or Python
Experience or exposure to AI-driven testing / automation approaches
Ways of Working
Experience working in Agile teams (Scrum/Kanban)
Hands-on experience using JIRA or similar tools for work tracking
Ability to work in a global, distributed team environment
Comfortable working across multiple concurrent assignments and priorities
Qualifications
Qualifications
A degree in Software Engineering, Computer Science, Information Technology, or equivalent professional experience
5+ years of experience in Software Quality Assurance, with strong exposure to both manual testing and test automation
ERP & Functional Expertise
Strong functional domain knowledge in Supply Chain, Finance, CRM, Projects, Procurement, or Sustainability
Demonstrated ability to understand business processes and system transactions within ERP systems
Experience with ERP platforms such as IFS, SAP, Oracle, or similar
Hands-on experience in integration testing across enterprise systems and interface
QA & Technical Skills
Strong knowledge of QA processes, methodologies, and full software development lifecycle (SDLC)
Hands-on experience in:
Manual testing and functional automation (API + UI)
Regression testing in release-driven environments
API testing using Postman or similar tools
Designing and executing end-to-end business flow test scenarios
Supporting customizations, service updates, and release testing
Experience with test automation tools and frameworks (e.g., Selenium, Xray, Cypress or similar)
Practical understanding of CI/CD pipelines and continuous testing practices
Basic programming knowledge in Java or Python
Exposure to or experience with AI-driven testing / automation approaches
Additional Competencies
Strong analytical and problem-solving skills
Good communication and stakeholder management skills
Ability to work in a global, distributed team environment
Proactive mindset with focus on quality, continuous improvement, and ownership
Additional Information
We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.