HVAC Service Technician

Description
Position Mission:
To deliver high-quality HVAC service that ensures customer satisfaction, system performance, and safety. As a Service Technician, you will represent our commitment to excellence in every job, taking pride in your craft, solving problems with integrity, and continuously growing your technical skills.

Overview
Diamond Heating, Cooling, Plumbing and Electrical are looking for a skilled and dependable HVAC Service Technician to join our growing team. This role is ideal for someone who takes pride in their work, values collaboration, and is committed to doing things the right way—every time. You’ll handle diagnostic, maintenance, and repair tasks for a range of commercial and residential HVAC systems, always putting the customer first and safety at the forefront.

You’ll thrive here if you value quality, respect others, and are eager to grow in a company that takes care of its people and leads with its values.

Key Responsibilities
Diagnose, repair, and maintain heating, ventilation, and air conditioning systems in both residential and commercial settings.
Perform routine inspections and preventative maintenance on HVAC systems, including chillers, boilers, RTUs, and split systems.
Communicate clearly with customers about service issues, options, and recommendations.
Complete service tickets and documentation accurately and in a timely manner.
Ensure compliance with all safety standards, codes, and procedures.
Work independently and collaboratively to resolve complex technical issues.
Maintain tools, equipment, and company vehicle in good condition.
Participate in ongoing training to stay current with systems, technologies, and certification
Requirements
High School Diploma or equivalent
2–5 years of experience in HVAC service or maintenance (commercial and/or residential).
HVAC Apprentice Card required
EPA Certification required
Valid driver’s license and clean driving record.
Ability to pass a background check and drug screening.
Strong problem-solving skills and mechanical aptitude.
Ability to work in a variety of environments, including rooftops, attics, and crawlspaces.
Fair, Flexible, and Performance-Driven Pay
Competitive salaries across the board, benchmarked to market
Incentive-based pay and commissions for most field and customer-facing roles
Company vehicles for field techs, and tool purchase programs to support your craft
Benefits That Support the Whole You
Paid medical for employees, with affordable family options
Vision and dental plans with low premiums
HSA and copay plan choices
401(k) with competitive matching: 100% up to 3%, 50% from 3–5%
PTO and 6 paid holidays

Diamond Heating and Cooling, Plumbing & Electrical is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, parental status, military service, or other non-merit factor.