Front Office

RAYUS now offers DailyPay! Work today, get paid today!



RAYUS Radiology is looking for a Front Office Associate to join our team. We are
challenging the status quo by shining light on radiology and making it a
critical first step in diagnosis and proper treatment. Come join us and shine
brighter together! As a Front Office Associate, you will be responsible for
providing services to patients and referring professionals by answering phones,
scheduling appointments, and greeting and registering patients in a cheerful,
professional, and sincere manner. 

This is a Full-Time position working 10:30am-7:00pm.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

(55%) Registration

1. Greet and checks-in patients scheduled for imaging services; processes
payments and copays as needed
2. Answer phones and handles calls in an efficient and friendly manner
3. Field phone calls appropriately for Center Team Members
4. Act as liaison between imaging technologists and the patients waiting for
exams, and relays messages regarding scanner status and other Clinic
information
5. Maintain organization of the front office lobby area by straightening
magazines, organizing coffee supplies and assisting with general office
cleanup
6. Order office supplies as needed
7. Maintain supply of patient information sheets
8. Push patient imaging via electronic interfaces
9. Complete patient appointment confirmation calls and provide preparation
instructions to patients
10. Fax/scan reports, billing information, and medical release forms as
requested

(20%) Scheduling
1. Arrange transportation, interpreters, and hotel accommodations for patients
when appropriate
2. Enter and submit patient exam orders
3. Verify patient exam orders match exam schedules
4. Schedule referrals and ensures proper authorizations are obtained
5. Schedule walk-in patients
6. Process requests for image orders and CDs from both the referring physicians
and patients
7. Maintain an up-to-date and accurate database of all current and potential
referring physicians

(20%) Insurance
1. Verify patient's insurance coverage
2. Pre-certify all patient exams with the patient's insurance company
3. Obtain insurance authorizations
4. Apply knowledge of insurance carriers (example Medicare) and procedures that
require waivers to obtain pre-authorization, if needed, prior to patient
appointments
5. Facilitate Release of Information (ROI) requests for patients, referring
offices, other medical facilities, attorneys & insurance companies following
Company guidelines

(5%) Completes other tasks and projects as assigned

Qualifications

Required:

1. High School Diploma, or equivalent
2. One (1) year of Customer Service experience
3. Proficient in using computer systems and typing
4. Working knowledge of Microsoft Office Suite; Outlook, Word, Teams, Excel

Preferred:

1. Previous medical office experience
2. Medical terminology and office background
3. Insurance knowledge
4. Bilingual


RAYUS is committed to delivering clinical excellence in communities across the
U.S., driven by our passion for and superior service to referring providers and
patients. RAYUS Radiology is built on our brilliant medicine, brilliant team,
brilliant technology and services - all to provide the highest level of patient
care possible.

 

We bring brilliance to health and wellness. Join our team and shine the light on
Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled.

 

We offer benefits (based on eligibility) including medical, dental and vision
insurance, 401k with company match, life and disability insurance, tuition
reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many
more! Visit our career page to see them all www.rayusradiology.com/careers
[http://www.rayusradiology.com/careers].

 

 

Machine generated alternative text: DAILYPAY AVAILABLE dailypay. Apply today!

 

DailyPay implementation is contingent upon initial set-up period.